About 2-1-1

2-1-1 is a simple, easy-to-remember telephone number designed by the FCC for "community information and referral." Now available to all New Yorkers, along with nearly 100% of the rest of the country and Canada. 

Dial 2-1-1 to speak with a trained call specialist or telecounselor, with access to translation services as well.

2-1-1 New York was designated by the New York Public Service Commission to work with United Way of New York State and New York State Alliance of Information and Referral Systems, to ensure statewide coverage, adherence to national standards, and a strong network of regional providers.