Information & Referral (I&R) is a key component of the modern social-service delivery system and plays an important role in helping people locate social and health services. Hundreds of providers work independently, but rarely get a chance to work collaboratively. In an environment of decreasing resources and increasing demands, I&R professionals can maximize their outcomes by working together. Keeping your I&R services on the cutting edge requires knowledge of social services, changing entitlements and local resources, technology, marketing, and funding sources.
The demands of day-to-day work challenges us to find the opportunity to network with each other and enhance our skills. NYSAIRS provides its members with diverse ways to network, refresh what you know and learn more, and most importantly create a forum to meet and network with other I&R providers. Members work in all types of services and represent all levels of workers from online specialists to supervisors and program directors.